Summit Community Care Clinic is dedicated to Quality Assurance and Quality Improvement (QA/QI) to ensure that our patients receive the best care possible. The goal of the QA/QI program is to embed a culture of continuous quality improvement that supports the improvement of patient safety, health outcomes, and long-term organizational sustainability.

Quality Standards

We accomplish this through:

  • ●      Ensuring that each employee is trained in quality improvement methods
  • ●      Employing the Model for Improvement (PDSA: Plan-Do-Study-Act)
  • ●      Holding quarterly patient feedback meetings to engage in dialogue with our patients on their care experiences and how we can improve
  • ●      Conducting ongoing patient surveys
  • ●      Maintaining accountability to the Board of Directors 
  • ●      Holding quarterly community-based Quality Assurance Committee meetings

Summit Community Care Clinic ensures quality assurance and improvement by evaluating the care that patients receive and improving it as needed.

Quality Achievements

Quality improvement is a priority for the Care Clinic. Achievements include the following:

Creation of a comprehensive strategic plan to guide quality efforts.
Improved capacity of our electronic health record (EHR) to track QA/QI data and to help staff understand and utilize data to manage patient health outcomes.
Multiple recognitions among Community Health Centers as a quality leader.

Clinical Quality Measures

The clinic has established several Clinical Quality Measures that are monitored on a consistent basis. 


We welcome community members to be a part of the Quality Assurance committee.

Contact the Care Clinic for information on how you can be involved.


Need help getting to an appointment? Our staff can assist those with disabilities in arranging transportation.

 “This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).”

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